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- Negotiating and reviewing model A business process and IT outsourcing contracts
- Negotiating and reviewing model B business process outsourcing to a platform and IT outsourcing to the cloud
- Governance and due diligence review and RAG assessment against firm’s objectives, FCA priorities, cybersecurity risk, operational resilience, GDPR compliance, Senior Managers and Certification Regime, compliance, treating customers fairly and on acquisition.
- Building in regulatory and legal framework for compliance, monitoring, oversight and issue escalation.