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Zoe Bax
Associate Utilities
Contact Zoe
About Zoe
Expertise 
Zoe is an experienced litigator with a focus on dispute resolution within the gas and electricity supply sector. With over 15 years’ experience in the utilities sector, Zoe has dealt with a wide range of matters covering both business and domestic energy supplies.
Her expertise includes complex cases involving disputed supplies, such as those affecting multi-occupier sites, and she regularly acts for suppliers in defending consumer claims, including harassment and data breaches. She also delivers client training.
Experience 
- Representing a leading utility provider in successfully defending a claim brought by a consumer under the Protection from Harassment Act 1997.
- Acting for a large energy supplier in recovering outstanding charges of £345,000 and successfully defending a £694,000 counterclaim regarding a dispute surrounding the novation of a contract.
- Acting for the defendant in a claim brought by a consumer for loss of income due to data shares relating to a disputed supply and successfully had the claim dismissed.
- Representing the respondent in a warrant application to prevent a supply being disconnected, with the injunction being dismissed.
- Advising a leading utility supplier in successfully obtaining judgment against the landlord of a multi-tenanted site.