Charles Robinson

Charles is widely known for gas and electricity supply dispute resolution, utilities debt collection and advisory work. He oversees a specialist team of experienced solicitors.

Charles has over 25 years’ experience acting for suppliers, including a majority of the ‘Big Six’ energy companies. He has an extensive understanding of relevant primary and secondary legislation, industry codes and agreements and licence conditions.

With deep industry knowledge, Charles advises suppliers on late billing, shipperless supplies, multi-tenanted sites, split supplies, off-site metering, vacant and squatter sites, erroneous transfers, supplies to insolvent entities, mis-selling and broker disputes, fraudulent certificates of title (COTs), datalogger/SMART meter failures, late meter installations, meter accuracy disputes, disputed disconnections, multiplier errors, mis-estimation and industry charge challenges.

Charles acts on disputed warrant applications and has obtained multi-million pound recoveries for commodity theft.

Charles’ team is experienced in working with suppliers in countering fraud and commodity theft.

• Charles has recently assisted energy supply clients on obtaining substantial recoveries on multi-occupied mixed-use sites, meter tampers and direct to mains theft, supplies to administrators in debt ranking disputes, supplies taken following illegal reconnections and meter accuracy disputes.